Since 1994, VoicePrint International has been focused on building innovative call recording and workforce optimization software for contact centers and public safety organizations around the world, developing the world’s first open architecture call recording system nearly two decades ago. I worked for VPI for over 7 years continuously re-branding, responsively designing and optimizing our entire online presence. This massive website included management of our main website, blog, and V-Portal administration interface. My projects included adaptive website design, development, keyword & technical SEO, PPC/SEM, database & server management, and working with various APIs such as YouTube v3 working in both a hand-coded environment as well as with WordPress. Even after their aquisition by NICE Systems in 2016, my efforts helped maintain VPI as a leader in the call recording and workforce management industry for almost 8 years. I was promoted to ‘Multimedia Marketing Manager’ after my 2nd year working for VPI.